---
title: Understanding Your Audience Insights Dashboard
description: Learn how to read the URLgenius Audience Insights dashboard, including engagement metrics, device breakdowns, audience sources, and location data.
---

[Skip to content](https://go.urlgenius.com/understanding-your-audience-insights-dashboard#main-content)

English

Show submenu for translations

[![URLgenius](https://go.urlgenius.com/hs-fs/hubfs/Screenshot%202026-01-05%20at%209.30.56%20AM.png?width=242&height=62&name=Screenshot%202026-01-05%20at%209.30.56%20AM.png)](https://app.urlgeni.us/)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Still Need Help? Contact Support](mailto:service@urlgenius.com)

[Still Need Help? Contact Support](mailto:service@urlgenius.com)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [URLgenius Knowledge Base](https://go.urlgenius.com/?hsLang=en)
2. [Analytics](https://go.urlgenius.com/analytics?hsLang=en)

# Understanding Your Audience Insights Dashboard

## A walkthrough of every chart and metric on the Insights page, and what each one tells you.

The **Insights** page gives you a full picture of how your links are performing, who's clicking, where they're coming from, and what device or app they end up on. Here's how to find it and what each section means.

**To get there:** click **My Account** in the top right, then select **Insights**.

![kb-insights-overview-and-metrics](https://go.urlgenius.com/hs-fs/hubfs/KB%20-%20Audience%20Insights%20Screenshots/kb-insights-overview-and-metrics.png?width=670&height=246&name=kb-insights-overview-and-metrics.png)

**Filtering your data**

At the top of the page, you can narrow what you're looking at:

- **Date Range** — set a custom start and end date, or use the quick buttons: **Today**, **Past Week**, or **Past Month**. Note: Insights goes back 3 months
- **Tag Filter** — filter results down to links with a specific tag, if you use tags to organize your links.

The **Total Links Created in Date Range** counter (top right) updates based on whichever filters you've set.

**Top-line metrics**

Three summary numbers sit right below the filters:

- **Unique Clicks** — the total number of individual people who clicked your links (shown with clicks-per-visitor as a ratio).
- **Unique Visitors** — the total number of distinct people who visited, with visitors-per-link shown alongside it.
- **Active Links** — how many of your links received activity in the selected date range.

*Note: these will show 0 until your links have actually been clicked within the selected date range — that's expected for a new account or an empty date range, not an error.*

**Audience Engagement**

![kb-insights-audience-engagement](https://go.urlgenius.com/hs-fs/hubfs/KB%20-%20Audience%20Insights%20Screenshots/kb-insights-audience-engagement.png?width=670&height=246&name=kb-insights-audience-engagement.png)

This chart shows your clicks and visitors over time. Use the **Clicks** / **Visitors** toggle in the top right of the chart to switch between the two views.

**Visits by Device Opens**

**![kb-insights-visits-by-device-opens](https://go.urlgenius.com/hs-fs/hubfs/KB%20-%20Audience%20Insights%20Screenshots/kb-insights-visits-by-device-opens.png?width=670&height=246&name=kb-insights-visits-by-device-opens.png)**

This breaks down where your traffic is coming from by device type — Android Mobile, Android Tablet, iPhone, iPad, iPod, and Desktop — and shows how each visit resolved:

- **App Opens** — the visitor landed directly in your app
- **Web Opens** — the visitor landed on a web fallback
- **App Store** — the visitor was routed to download the app

**Audience Sources (Web Referrers)**

**![kb-insights-sources-and-destinations](https://go.urlgenius.com/hs-fs/hubfs/KB%20-%20Audience%20Insights%20Screenshots/kb-insights-sources-and-destinations.png?width=670&height=246&name=kb-insights-sources-and-destinations.png)**

Shows where your web traffic is coming from — for example, social platforms, search engines, or direct visits.

**Audience Destinations (App and Web)**

Shown side-by-side with Audience Sources, this shows where your traffic ultimately ended up — split between in-app destinations and web destinations.

**Platform Preferences (OS and Device) & Browser Preferences (In-app vs Native)**

 

![kb-insights-platform-and-browser-preferences](https://go.urlgenius.com/hs-fs/hubfs/KB%20-%20Audience%20Insights%20Screenshots/kb-insights-platform-and-browser-preferences.png?width=670&height=246&name=kb-insights-platform-and-browser-preferences.png)

- **Platform Preferences** shows the breakdown of operating systems and device types your audience uses.
- **Browser Preferences** shows whether visitors opened your link inside another app's built-in browser (like Instagram or Facebook's in-app browser) versus their phone's native browser (like Safari or Chrome).

 

**AI Agent Visits**

![kb-insights-ai-agent-visits](https://go.urlgenius.com/hs-fs/hubfs/KB%20-%20Audience%20Insights%20Screenshots/kb-insights-ai-agent-visits.png?width=670&height=246&name=kb-insights-ai-agent-visits.png)

This tracks visits detected from AI agents or bots, separate from real human traffic — useful for understanding how much of your link activity is automated versus genuine audience engagement. You do not get charged for these clicks. 

 

**Search Visibility Queries**

![kb-insights-search-visibility-queries](https://go.urlgenius.com/hs-fs/hubfs/KB%20-%20Audience%20Insights%20Screenshots/kb-insights-search-visibility-queries.png?width=670&height=275&name=kb-insights-search-visibility-queries.png)

Pulled from Google Search Console, this shows which search queries are driving visibility to your links, when that data is available. You do not get charged for these clicks. 

 

**Most Popular App Links & Top 20 Cities**

![kb-insights-popular-links-and-top-cities](https://go.urlgenius.com/hs-fs/hubfs/KB%20-%20Audience%20Insights%20Screenshots/kb-insights-popular-links-and-top-cities.png?width=670&height=246&name=kb-insights-popular-links-and-top-cities.png)

- **Most Popular App Links** ranks your top-performing links. Click **See all links** to view the complete list.
- **Top 20 Cities** shows the geographic cities generating the most traffic.

 

**Audience Locations & Top Language/Region Settings**

![kb-insights-locations-and-language](https://go.urlgenius.com/hs-fs/hubfs/KB%20-%20Audience%20Insights%20Screenshots/kb-insights-locations-and-language.png?width=670&height=246&name=kb-insights-locations-and-language.png)

- **Audience Locations** breaks down where your visitors are located, toggle between **Country** and other views.
- **Top Language/Region Settings** shows the language and regional settings your visitors' devices are set to.

- [Getting Started](https://go.urlgenius.com/getting-started?hsLang=en)
- [How To](https://go.urlgenius.com/how-to?hsLang=en)
- [Troubleshooting](https://go.urlgenius.com/troubleshooting?hsLang=en#main-content)

    - [Links](https://go.urlgenius.com/troubleshooting?hsLang=en#links)
- [Analytics](https://go.urlgenius.com/analytics?hsLang=en)
- [iOS App](https://go.urlgenius.com/ios-app?hsLang=en)
- [API](https://go.urlgenius.com/api?hsLang=en)

[![](https://go.urlgenius.com/hubfs/Logo-Rect-White.svg)](http://app.urlgeni.us)

app.urlgeni.us Help Center

Copyright © 2026, URLgenius by Pure Oxygen Labs